> Reduced costs by 30-50%

> Developed policies for location, building

quality, and space utilization

> Created portfolio intelligence

> Establish global service partnerships

> Delivered up to 20% savings over 3 years

> Streamlined organisation

> Secured management buy-in

> Determined scope and spend

> Validated solutions and business cases

> Improved service delivery, stakeholder

relations, increased customer satisfaction

> Completed dormant and new projects

> Strategic initiatives delivering cost savings

> Energy efficiency measures

> Re-defined sales process

> Concise customer-segment-product mapping

> Streamlined sales support material

> Built in progress reporting

> Full alignment with business plan

> Evaluate customer preferences, behavioural

patterns, motivation, and barriers

> Identified key business partners, activities,

value proposition, and new products

> New setup means scalable business platform,

delivers stable income and utilises existing

capabilities

> Re-defined customer service process

> Concise customer information and increased

self-service

> Developed and streamlined process support

material

> Enhanced bid pricing tool

> Match timing of requirements-capabilities

and capacities

> Developed resource-task pipeline

> Streamlined final tender submission

Reduce CO2 footprint and energy costs

> Energy consumption reduced by approx. 20%

> Reduced costs approx. 10%

> Pay-back period 3 years

> Contracted global ESCO service partner